NovellTale Privacy Policy
Last Updated: October 27, 2025
NovellTale (hereinafter referred to as “we,” “our,” or “the Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains in detail how we collect, use, disclose, and protect your information when you use our mobile applications, websites, and related digital services (collectively referred to as the “Services”). Please read this Privacy Policy carefully. By using NovellTale, you acknowledge that you have read, understood, and agreed to the practices described below.
This Privacy Policy applies to all users who access or use NovellTale, regardless of the platform, device, or location. By using our Services, you consent to the collection, use, and disclosure of your personal data as described in this Policy.
1.Introduction And Scope
The purpose of this Policy is to provide transparency regarding how NovellTale processes your personal information. It describes the types of data we collect, how we process and store it, how long we retain it, and what rights you have under applicable privacy laws. Our Services are intended for users aged 13 and above (or 16 in certain jurisdictions, such as the European Economic Area). If you are under this age, you must not use our Services without parental consent.
NovellTale provides digital entertainment and interactive reading services, including user accounts, customizable reading features, and access to premium digital content. To deliver and improve these experiences, we may process information about you as described below.
2.Information We Collect
We collect several categories of data to provide and enhance our Services.
Information you provide directly includes registration and account details such as your username, email address, date of birth, and password. These data are used to authenticate your account, verify your eligibility, and provide basic service functionality. You may also voluntarily provide optional details, such as your avatar, bio, gender, language preferences, and reading interests. If you choose to upload or publish any personal data, you acknowledge that such information may be publicly visible within the app or community spaces.
User-generated content includes stories, comments, messages, reviews, and reading lists you create or share within the platform. These are stored and processed to display within the app and to support community features.
Communication records include the content of messages or inquiries you send to our support team, responses to surveys, and participation in promotional events. We may retain these communications for internal quality control, dispute resolution, and to improve user support.
Payment-related data include records of purchases, subscription renewals, or virtual goods transactions. We do not store or process full payment card details. All payments are handled through third-party processors, but we may collect metadata related to transactions such as purchase amount, currency, time, date, payment type, and subscription status.
Automatically collected data include technical and behavioral information such as device identifiers, operating system version, IP address, browser type, app version, language settings, crash logs, usage frequency, reading duration, and in-app interactions. This information helps us understand how users engage with our Services and optimize performance and user experience.
Location data may be collected on a city or country level, based on IP address or device settings. If you enable location access, we may use approximate location data to provide localized recommendations or advertising. We do not collect precise GPS coordinates unless you explicitly grant permission.
Cookies and tracking technologies are used to maintain your session, store preferences, measure engagement, and serve personalized ads. These technologies may include cookies, web beacons, local storage, and SDK-based analytics tools. Our partners may also use these tools to measure the effectiveness of advertising campaigns and show relevant ads outside our Services.
3.Introduction Relating To Children
NovellTale does not knowingly collect personal information from children under the age of 13 (or 16 in the EEA). If we become aware that a child has provided us with personal data without verifiable parental consent, we will delete that data promptly. Parents or guardians who believe their child may have provided information should contact us at novelltale@outlook.com.
4.How We Use Your Information
We process your personal data for multiple legitimate purposes, including:
To operate and provide Services, including account authentication, personalization of reading recommendations, managing libraries, enabling story interactions, and maintaining social features.
To process payments, handle subscription renewals, deliver purchased content, and communicate about billing or transactional matters.
To send administrative or service-related notifications, such as account updates, system maintenance, and security alerts. You cannot opt out of essential notifications, but you can opt out of promotional or marketing messages.
To provide personalized content and recommendations, tailor the display of stories, and suggest materials that align with your reading habits and interests.
To support advertising and promotional services, including measuring ad effectiveness, limiting repetition, and displaying relevant ads based on usage data and inferred preferences. With your consent, we may share anonymized identifiers with advertising partners.
To analyze usage trends, monitor performance, and conduct research to improve app functionality and develop new features.
To ensure security, prevent fraud, detect unauthorized access, and maintain the integrity of our platform. This may include verifying identities, detecting automated misuse, and preventing violations of our Terms of Service.
To comply with legal and regulatory obligations, including responding to lawful requests, fulfilling contractual requirements, and maintaining audit and tax records.
5.Legal Basis For Data Processing
For users in jurisdictions such as the European Economic Area, the United Kingdom, Brazil, and California, we process your data under one or more of the following legal bases:
Performance of a contract: When processing is necessary to provide the Services you have requested.
Consent: When you have explicitly granted us permission to process certain types of data, such as marketing communications or location information.
Legitimate interests: When processing is necessary for our business operations, provided that such interests do not override your fundamental rights and freedoms.
Legal obligation: When processing is required to comply with a law, regulation, or governmental order.
6.Data Sharing And Disclosure
We only share your personal information with trusted third parties when necessary for the operation of our Services or as required by law. We do not sell personal data to third parties.
Service providers: We share data with vendors who perform functions such as hosting, analytics, customer support, email delivery, fraud prevention, and payment processing. These providers are contractually obligated to protect your data and may only use it for the purposes specified by NovellTale.
Legal authorities: We may disclose information in response to legal obligations, court orders, subpoenas, or requests from law enforcement, when necessary to protect our rights, users, or the public.
Business transactions: If NovellTale undergoes a merger, acquisition, asset sale, or restructuring, personal data may be transferred as part of that transaction. We will ensure that such data continues to be protected under this Policy.
Advertising partners: With your consent, we may share non-personal or aggregated data with advertising partners for the purpose of providing targeted ads. These partners may use cookies, device identifiers, and related technologies to deliver interest-based advertising across websites and apps.
User visibility: Certain profile information and content you share (such as your username, avatar, and posted comments) may be visible to other users within the NovellTale community. You can adjust your privacy settings to control what information is public.
7.Data Transfers
Because NovellTale operates globally, your personal data may be transferred and processed outside your country of residence, including in the United States or other regions that may not have the same data protection laws as your home country. We implement appropriate safeguards to ensure your data remains protected, including Standard Contractual Clauses approved by the European Commission for cross-border transfers.
We maintain strict controls and audit procedures to ensure that any international transfers comply with applicable privacy laws and that adequate protections are in place.
8.Data Security
We use a combination of technical and organizational measures to protect your information. These include encryption during transmission (SSL), limited access controls, secure storage systems, firewalls, and regular security audits. We monitor systems for vulnerabilities and take measures to prevent data loss, theft, or misuse. However, no system is completely secure, and users should take care not to share passwords or personal login information.
In the event of a data breach, we will notify affected users and relevant authorities as required by law.
9.Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy. The retention period varies depending on the category of data:
Account information is retained while your account is active and for a reasonable period thereafter to facilitate account recovery or meet legal obligations.
Usage and analytics data are typically retained for up to 24 months.
Transaction and billing records are retained for up to 7 years to comply with accounting and tax laws.
Marketing and communication data are retained until you unsubscribe or withdraw consent.
When data is no longer needed, it will be securely deleted or anonymized.
10.User Rights And Control
Depending on your jurisdiction, you may have rights regarding your personal data, including:
The right to access and receive a copy of your personal data.
The right to correct or update inaccurate
information.
The right to delete your personal data under certain circumstances.
The right to
restrict or object to processing.
The right to withdraw consent at any time.
The right to data
portability, allowing you to transfer your data to another provider.
You can exercise these rights by contacting us at novelltale@outlook.com. We will verify your identity before processing any request and respond within the timeframe required by applicable law.
For users in California, you also have the right to know what categories of personal information we collect, disclose, or sell, and to request deletion or opt out of the sale of personal data under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). NovellTale does not sell user data.
For users in the European Economic Area, the United Kingdom, and Brazil, you have similar rights under the General Data Protection Regulation (GDPR) and Brazil’s LGPD. You also have the right to lodge a complaint with your local data protection authority.
11.Cookies And Tracking Technologies
NovellTale uses cookies and similar technologies for authentication, analytics, advertising, and customization. Some cookies are essential for basic functionality, while others are used to personalize content and measure performance. You may disable cookies through your browser settings, but this may affect your experience using the Service.
12.Third-Party Services And Links
Our Services may contain links to third-party websites or integrate features operated by external entities. This Privacy Policy does not apply to those third parties, and we are not responsible for their practices. You should review their privacy policies before providing personal data to them.
13.Children’s Privacy
Our Services are not intended for children under 13 (or under 16 in the EEA). We do not knowingly collect data from children, and if discovered, such data will be deleted immediately.
14.Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted, and the “Last Updated” date will be revised accordingly. Significant changes will be communicated via in-app notifications, email, or other prominent methods. Your continued use of NovellTale after such updates constitutes acceptance of the revised Policy.
15.Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact us at:
Email: novelltale@outlook.com
Subject: Privacy Inquiry
We will respond as soon as possible and within the time required by law.
16.Acknowledgement And Consent
By using NovellTale, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as described herein.
17.Appendix: Definitions And Key Terms
Personal Data refers to any information that identifies, relates to, describes, or can be linked to an individual.
Processing refers to any operation performed on personal data, whether automated or not, including collection, recording, organization, storage, alteration, retrieval, disclosure, or deletion.
Controller means the entity that determines the purposes and means of processing personal data.
Processor means any entity that processes personal data on behalf of a controller.
Cookies refer to small text files stored on your device to collect information about browsing activity.
Data Subject refers to any individual whose personal data is processed by NovellTale.
Service Providers refer to third-party companies that perform services on our behalf, such as payment processing, analytics, or advertising.